Tuesday, February 19, 2008

Zappos' New Strategy

I really dislike the new Zappos. The got rid of the price protection policy and the free overnight shipping.

They now offer free standard shipping and a $3.95 markup on every item.

Shoes.com offers a 115% price guarantee and better prices on all their items. We'll see how long that lasts.

2 Comments:

At 5:47 PM, Anonymous Anonymous said...

This explains it:

http://blogs.zappos.com/blogs/ceo-blog/2008/02/19/zapposcom-and-6pmcom

 
At 6:15 PM, Blogger JB said...

Thanks for the comment. Although that explains why they got rid of the free overnight shipping and price protection, I'm not sure if it can justify the $3.95 markup on shoes.

 

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